Training
The Customer Support Center - CSC is also responsible for delivering training to our clients about the Teclan solutions. Committed to the productivity and quality of care provided by the contact center, we meet the needs of training new staff and the retraining of agents. Thus, it is possible to optimize the resources available and make the most of investments, increasing productivity and ability to manage operations. The training can be accomplished through courses or e-learning tools, by which you can access content and perform tests to assess the level of learning over the Internet.